Task 3 ( decision support systems )

Decision Support Systems

 Why use a systems manager for a decision that is not structured in because his top managers have the authority to take decisions that are structured and which unilaterally or in an unregulated or hard-wired in his company, he has enormous authority and right to decide, fire or also create a policy as you wish and goal of thought or idea is to advance the company's manager

and for the manager always uses a structured decision in because he must follow the rules of the company, especially his boss, he also has no right or authority to perform acts that are not structured, because it could be a new problem in leading a company, because the company no its control, evaluation and improvement of the system or policy that is not appropriate policy that will be renewed in the fox to be better and advanced, so that if the manager did not act in accordance with company regulations, the company will take action to give any sanction or dismiss her. so that manager must comply with the rules and follow all company primarily structured and make decisions in accordance with the policies, objectives of the company itself

Decision support system (DSS) is part of a computer-based information systems including knowledge based systems ataumanajemen knowledge used to support decision making within an organization or company. Can also be regarded as a computer systems that process data into information for making decisions of a specific semi-structured problems. According to Moore and Chang, decision support systems (DSS) can be described as a system capable of supporting analisisad hoc data, and modeling decisions, decision-oriented, future-oriented planning, and is used at times unusual. Meanwhile, according to Keen and Scott Morton, Decision Support System is an amalgamation of individual intelligence sources with the ability of components to improve the quality of decisions. Decision Support System is also a computer-based information systems for management decision-making that address issues semi-structure. With the above understanding can be explained that the decision support system (DSS) is not a decision making tool, but rather a system that helps decision-decisions by equipping them with information from the data that has been processed by the relevant and necessary to make a decision about a problem more quickly and accurately.

characteristics of decision support systems, among others: (1) Support the decision making process, focusing on management by perception (2) The existence of a human or machine interface in which the human (user) still holds control of decision-making process, (3) Support the decision-making to discuss problem of structured, semi structured and structure. , (4) Having a capacity of dialogue to obtain information in accordance with the requirement (5) It has subsystems are integrated in such a way that it can function as a unitary item. (6) Requires a comprehensive data structure that can serve the information needs of all levels

His case: when I worked at the front office in the hotel and there were guests who will check out and it turns out his bill there is a problem because he did not admit that he did not use the services of laundry, so she does not want to pay, and I thought to lie at or making it there, and threatened me in the report to the manager or GM because it has been difficult for her hotel room, when I was incharge own without a manager and my supervisor while living a clean hard to immediately leave the hotel because of the rush - rush to go to the airport, when it my confusion and take an idea, I contact the officer asks the guest laundry and laundry services and personnel using said yes and immediately sends a guest laundry list of evidence was used, from authentic evidence of my laundry workers showed unequivocally that the guest is using the services of laundry so that I took the decision to charge the firm because I was right and have the evidence, and finally he was paid by the guest embarrassed to leave the hotel.

Answer the task two

Answer the task two

1.Accurate : In exact or careful conformity to truth, or to some standard of requirement, the result of care or pains; free from failure, error, or defect; exact; as, an accurate calculator; an accurate measure; accurate expression, knowledge,

the example is if a manager has an accurate attitude towards his work and the work must all be thought of subordinates, and well calculated carefully so that all the calculated data and planning can be accurately predicted

Up todate : in accord with the most fashionable ideas or style, Extending to the present time; having style, manners, knowledge, or other qualities that are abreast of the time,

samples from up to date: if a manager has an attitude that is up to date will be the development and progress in the work force to work because it is one criteria that must be like to have a success in order to keep abreast of the times, both of which can be more creative ideas again, advanced, new innovations, the expansion of new knowledge is needed to lead a company manager

Detail  :a calculated thing on a specific and detailed to organize an event, or any activities that would aim at doing so that its results satisfactory

the example is if the manager has an attitude which must detail the work subordinates / supervisors would be well controlled, so it will not cause problems or harm to a company by comparing the error in his subordinates because all was done in detail by well

2. 1. Strategic Management: includes 'board of directors' executive committee of the CEO, as well as top
   executives involved in the development outline organizational goals, strategies, policies, and objectives as part of the strategic planning process.
in this case is done by top-level managers (managers) because in his task is responsible for planning, coordinate, evaluate, adjust its overall work of subordinates
2. Tactical management: business unit managers who developed the planner's short and medium term, schedules, and budgets; determination of policies, procedures, and business objectives for each sub unit. in this case the task level is the level of middle-level managers (supervisors) because it is responsible for planning, working mengntrol staff, an evaluation to measure the extent of the work of subordinates are performing well or not maximized
3. Operations management: consists of the operations section chief at the level of short-term planning such as weekly production schedule; regulate the use of resources and level of job performance according to the procedure, cost, and schedule. in this case was done by the level of low-level manager of the staff as an operational task is to create and implement planning, control their own work, and evaluate their own work